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Heather Poole

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  • Why you’re not going to get upgraded to first class for free….

    (Leonardo Navarro interviewed me about airline upgrades in his column Hodge-Podge for the Wharton Journal) No tradition is as quintessentially part of the MBA as is travel with erstwhile productive members of society. And no sport is as representative of this tradition as the competition to procure business class upgrades,…

    February 28, 2011
  • Why are so many flight attendants gay? A straight point of view…

    Scary flights. International layovers. Old flight attendants. Gay flight attendants. In that order these four topics often arise whenever someone who doesn’t work for an airline finds out what I do for a living. I have no problem discussing my job. In fact I love sharing interesting stories and helpful…

    February 21, 2011
  • Flight attendant training – How much time will I get between graduation and the first flight?

    After graduating from flight attendant training, how much time will I get to go back home and take care of things before moving to my crew base? – Lorelei Two hours after my silver wings were pinned to my blue lapel on stage in front of classmates, family and friends,…

    February 15, 2011
  • Video: Packing a bag

    February 11, 2011
  • Video: Pilots – How many stripes does the Captain have?

    Today I spoke about what it’s like to be a flight attendant in front of a very tough crowd –  my son’s preschool class.  Oh you better believe I filmed it !  Over the next few days I’ll be posting videos.  Today’s clip answers the following question – How many stripes does the Captain have? 

    February 9, 2011
  • Flight attendants trained to spot human trafficking – at the Super Bowl

    What do hundreds of flight attendants, thousands of under-age prostitutes and the Super Bowl all have in common? Dallas. On Sunday they’re all traveling to Texas. American Airlines, American Eagle, Delta, United, and Qantas hope to help stop human traffickers from pimping out women and children by holding training sessions…

    February 3, 2011
  • Video: Heathrow terminal 5 flash mob – best one yet!

    Imagine being greeted after a long flight like this!  

    February 1, 2011
  • Passengers: Frank and Ted are ready to board – twenty minutes early.

    January 27, 2011
  • Flight attendant training – which airline to pick? (Delta vs Eagle)

    Next week I’m to start flight attendant training for American Eagle. But today I got a call from Delta and they want me to go for a face to face interview two days after I’m to start training! If I go to the Delta interview, I’ll forfeit American Eagle completely…

    January 24, 2011
  • Photo of the day: What did the big bag say to the little bag? Be-atch, stop sitting on me!

    Photo courtesy of me! (Heather Poole) Quote courtesy of Nicholas Ortiz

    January 19, 2011
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