How do airlines keep passengers safe during a pandemic when face masks have become the symbolic defining line in a growing battle between civil liberties…
Dear Kamala Harris, I’d like to say thank you. Thank you for caring about people, all people, regardless of race, age, gender, social status or…
To those who’ve been following the uniform crisis over the last year, I want to say thank you for your support. You’ll never know how…
On Friday nights in Dallas, when I was in high school, I liked to go to free concerts in the West End. My friends…
A couple of weeks ago the New York Times published a story about cats that have hypothyroidism. A few people tweeted the link to me. One…
Dear Ms. Surdek, My name is Heather Poole, but you probably know me better as employee 447110. I’ve been a flight attendant with American for…
After President Bill Clinton stated, “I did not have sexual relations with that woman” the world focused on two words, “sexual relations” and what…
Dear Kerry Philipovitch: I’ve been a flight attendant for over 21 years. I’ve loved my job so much that I wrote a bestselling book about it,…
Before Sept. 20, 2016, I would have never dreamed of scratching my a — , er, butt cheek in public. Now that’s all I want to do…
Flight attendants never forget the first time they see themselves in uniform. It’s one of the most exciting moments of their career, even when the…
You’re at the airport. Your flight is cancelled. Nobody knows why. The only answer you’ve been given is totally lacking in information and, based on…