FLIGHT ATTENDANT OF THE MONTH

I thought this would be a great way to get to know (and I mean REALLY get to know) your flight attendants, and so I start with your favorite flight attendant of all – ME!

Hometown: Los Angeles, California

Base: New York (LGA)

How long have you been a flight attendant? 13 years

How many airlines have you worked for? Two. (3 months at a discount airline. 12 years for a major US carrier.)

Average hours flown a month? 33-37

Best thing about the job? The lifestyle. The flexibility. The travel benefits ain’t too bad, either.

Worst thing about the job? The way my uniform smells after a flight. Breathing in all that recycled air. Worrying about whether or not I’m going to get a seat on my commuter flight home.

Last flight? Atlanta/St. Louis – 3 day. (Day1: JFK-ORD-ATL / Day2: ATL-LGA-STL / Day3: STL-MCO-JFK)

Galley or Aisle? Aisle! Unlike most flight attendants, I can’t stand working in the galley. I can’t cook, I’m not organized, and I always feel like I’m missing out. Yes, I actually enjoy talking to passengers – nice passengers.

First class, business class, or coach? Coach, of course, but I always get stuck in business class on the widebody- the most junior position for that particular aircraft. The only exception to this rule is the 757, where you’ll find me working in first class because there are not enough flight attendants for all those miserable passengers cramped in coach.

Widebody or Narrowbody? Widebody. There’s more room for the passengers, which always makes the passengers happy (and keeps them settled in their seats), and when passengers are happy (and settled in their seats) I’m happy. Not to mention there are more places for a flight attendant to hide.

Favorite airplane? 777, but since I’m not qualified to work that type of aircraft, I’ll say the 767

Regular Route? New York to LA. (Sometimes San Diego or Seattle)

Dream Work Trip? Any transcon flight with a light load and a good crew. If the crew is fun, it really doesn’t matter what kind of a trip it is. But a long layover is always nice.

Nightmare Trip? Working multiple legs on a 757 with a flight full of miserable passengers and a crazy crew.

Anything interesting in your totebag? Magazines (usually a copy of Writer, Us, Vanity Fair, Budget Travel), a book (More Than This, by Margo Candela), several tea bags (green tea, peach, apricot), powdered coffee creamer (there’s never enough in the hotel room), instant oatmeal (regular flavor), plastic spoon/fork/knife (just in case), a small jar of peanut butter to go with my banana and two pieces of bread, my Dana (for writing), flight attendant greeting cards (in case someone might want to buy a set), Skydoll chapters 1-4 (you never know who you might meet), camera (in order to create more flight attendant greeting cards), small Coach wallet/purse, airline manual, pocket mask, flex cuffs, cell phone with charger, small photo book (to show off the kid), whatever food I may have picked up in the terminal, a bottle of water, whatever hand lotion I snagged from a layover hotel, tons of hotel pens, non-drowsy Sudafed (gotta be prepared), Tylenol PM (you never know when your 10 hour layover is going to turn into an 8 hour layover), and gum.

Any packing tips/tricks? lay clothing lengthwise, one piece of clothing on top of the other, in your suticase, so that it extends over the edge of your bag. Fold it all over, so that you have one big gigantic fold – leaves clothing wrinkle free.

What’s in the blazer pocket? A packet of Tazo green tea, 2 hotel pens, a stack of first and business class coat tags, a flight attendant phone number written on the back of a coat tag, a wadded $10 bill, Laura Mercier lipstick in the shade of Peony, an old hotel room key card, Airline ID, flight schedule.

Favorite brand of pantyhose? DKNY navy or black opaque hose or SPANX control top in navy or black.

Brand/type of in-flight shoe? Mudd heels (low heels) in Navy blue with a rounded toe. (Scroll down two posts below to read flight attendant shoes shoes and more shoes)

Brand/type of shoe you wear through the terminal? Same as above. (I don’t switch shoes.)

Any airport routines? Leave flight operations, buy a bottle of water, grab something to eat, usually a sandwich – At LaGuradia I go to Cosi and at JFK I’ll hit Au Bon Pain. Sometimes I grab a tall latte or a grande black iced tea at Starbucks. Then I’ll head to the airplane.

Nicest Airport? JFK

Worst Airport? LGA

Favorite Airport restaurant? The burrito place in Chicago – can’t think of the name.

Any traveling snacks? Peanut butter, banana, instant oatmeal

Hotel away from home? Westin – love that Heavenly Bed.

Best layover city? San Diego. The weather is always nice and there’s so much to do!

Favorite in-flight announcement? “Flight attendants, please prepare for landing.”

Book / Magazine last read on the jumpseat? Eat, Pray, Love, by Elizabeth Gilbert

Most annoying passenger question? “Do you know where we are? Can you get the football/baseball scores?” (asked every five minutes!)

Nicest celebrity passenger? Angelina Jolie. I can’t even tell you how nice and polite she is. Plus, she actually takes care of her own kids.

Rudest celebrity passenger? Better not say.

Ever hook up with a pilot? Guilty

Ever date a passenger? There may have been one. (Or two. Or three. Or four.) You could say that I liked dating passengers so much I finally married one.

Best way to pick up a flight attendant? We see bad behavior on a daily basis, so good manners go a long way – try using the words please and thank you, make eye contact, and smile, but don’t ogle. Bringing the crew special treats doesn’t hurt, either. It’s fine to step into the galley and say hello, but don’t stay too long!

Why do passengers? bring onboard luggage they know they can’t lift into the overhead bin and then ask me to lift it for them? I mean if you can’t lift it, what makes you think I can? And I don’t care if you’re short or pregnant or have a bad back – because I could be short and pregnant and have a bad back, and anyway, you have the option to check it.

Finish the following sentences:

I can’t fly without …a good book and a bottle of water.

On my last flight…I flew a horrendous three day trip, but I had a really great crew, and fantastic passengers, which made it nice.

The worst thing that ever happened at work….a wheel fell off my bag, and my bags are heavy, which meant I’d be carrying a heavy bag for days. But a passenger saw what happened, FOUND a screw, asked TSA for a screwdriver, and attached the wheel back on my bag. I was never so grateful in my life. Another time one of the heels detached from my shoe, and all I had packed in my bag were sneakers! Thank god my flight cancelled and we deadheaded home.

On my last layover…We stayed at the airport hotel in St. Louis. There’s not much to do there, unless you enjoy walking around the cemetery (next door), visiting the Hustler Store (across the street), or grabbing a bite to eat at Denny’s. What did I do? A fellow crew member and I did two of the above three. Which two? Let’s just say I wasn’t hungry for long and I came home with a DVD. Hey, don’t get excited, it was just a documentary, and there was nothing else to do, okay!

I love when passengers…leave behind magazines, particularly the trashy gossipy kind, or an Oprah book.

A passenger once…gave the entire crew a pair of gold hoop earrings.

I can’t stand when pilots…ask to use the lavatory when I’m in the middle of a service.

If I could be anywhere in the world, I’d…go to Spain, or Croatia, or Greece…and I’d stay a REALLY long time!

When it comes to traveling, I wish…I traveled to more exotic destinations.

Any advice for travelers? Keep it light, check it if you can’t lift it, and never come onboard without a bottle of water and something to eat. You never know what’s going to happen, so come prepared. Mechanicala, bad weather, and inflight emergencies really do happen, much more often than you think, turning your 3 hour flight into a 10 hour ordeal. Be nice to the flight attendants and they’ll be nice to you.

Next flight? JFK to LA

Flight Attendant of the month Heather Poole

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Heather Poole View All →

Yeah, that's me, the one standing in the aisle wearing flammable polyester...

7 Comments Leave a comment

  1. Wow, way cool! I’m JFK based but so far I’ve flown 2 out of my three trips from LGA. I hope to meet you soon – I’ll be the one in the blue uniform lol

  2. HP,

    I’m with United. my e-mail address is NickyJett (at) gmail dot com. I made a note of your e-mail too! I fly again on the 24th.

  3. skydoll, I did pause when I read about the flex-cuffs (hmmm, I’ve never been flex-cuffed). I became somewhat envious when you mentioned the luggage tag with a flight-attendant phone number (I would ogle for one of those). I nodded when it came to the documentary DVD (we need to introduce you to the better, more inspirational documentaries; notice I was thoughtful and chose the verb “introduce”). But hands down, the one that made me smile the most is where I inferred that something was memorable enough for you still to carry around an old hotel-room key. Right on. 🙂

  4. Nickyjett – I’ll keep an eye out for the hot mama in blue.

    Pg-I actually paused when I typed flex cuffs, because i knew SOMEONE would say something…LOL. I’m sure you’ll stumble across your own flight attendant phone number on the back of a napkin/coat tag one of these days 🙂 The DVD is titled WADD. It’s the John Holmes documentary, and I may just have to blog about it soon. And as far as the room key goes….I just forgot to turn it in. Nothing memorable at all about that room, except the bath products, which I also plan to blog about.

    MARIA – Fine, I’ll switch lives with you. You can don the flammable polyester tent and I’ll be the big deal author. Sounds good to me! Oh, and I just ordered your other book – LIFE OVER EASY and plan to lug that around next. Stop writing so fast, I can’t keep up!

    NICKYJET/AVIATRIX – I’ll be sending you passenger of the month questions soon….but first I have to interview 3 good friends. 🙂

  5. Fascinating to read…thanks for posting! For the record, I always leave my good magazines for the flight attendants 🙂 I have also gone online to commend excellent service – especially during long, international flights where I’ve been really blown away by the staff.

  6. I love AA FA’s!

    Living in DFW and having to commute to ATL, AA has been nothing but fantastic to us non-revs. Especially the FA’s.

    Thanks AA for getting me home last night! [again]

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