Heather Poole

  • Cruising Attitude: New York Times book review

    Yesterday was an amazing day for me.  I still can’t believe Joe Sharkey from the New York Times reviewed my book, Cruising Attitude.   Let me say that again because it’s not everyday someone like me can throw around words like “my book” in the same sentence as  “THE NEW YORK…

  • AOL’s You’ve Got video series features “the real life of a flight attendant”

    It’s not my favorite interview, but it came out much better than I thought it would.  Honestly I was kind of nervous about this one. I can’t tell you how many times we had to stop filming because of cars honking, airplanes landing, helicopters hovering above, or because the wind…

  • For flight attendants, seniority means shorter skirts. Here’s why…

    10 Flight Attendant Secrets is featured  in the May / June issue of Mental Floss Magazine.The following excerpt originally appeared on MentalFloss.com May 3 In the current issue of mental_floss magazine (get a free issue!), veteran flight attendant Heather Poole revealed 10 workplace secrets, including this one about the length…

  • Drunk passengers, playboy pilots & life in the sky: Flight attendant reveals secrets of the industry

      This post originally appeared on Boston.com What does a flight attendant really do? (Answer: more than you think.) What’s it really like to deal with drunk passengers, suave pilots and potential terrorists? (Answer: it’s tougher than you think.) What really happens when a flight is delayed, cancelled or worse, redirected to another location? (Answer: everyone’s…

  • In defense of old and weary flight attendants

    “Wouldn’t it be nice to be served by flight attendants that are actually excited to come to work? Yes, safety training is important. But there is no reason to believe that a fit and alert 29-year-old should perform less safely in an emergency than a weary, overweight 60-year-old.” –Bill Frezza, Forbes.com…

  • My 5 favorite flight attendant videos of all time…

    This post originally appeared on my Galley Gossip column featured on  Gadling.com 2. Pam Ann: Cabin Service (staring Pam Ann) 3. Carol Burnett Show: No Frills Airline (staring Carol Burnett, Tim Conway, and Harvey Korman) SEE MORE

  • A few things you didn’t know about me (My interview with Johnny Jet)

    This interview originally  appeared on JohnnyJet.com Occupation:   Flight attendant  / author of the book Cruising Attitude: Tales of Crashpads, Crew Drama and Crazy Passengers at 35,000 feet Hometown:  Plano, Texas Residence:  Los Angeles, California Website:  HeatherPoole.com Twitter:  @Heather_Poole Facebook: My fan page is where I post airline related news and information.  Sometimes I’ll post public updates on my…

  • Travel Tip: Don’t wear shorts on the plane

  • Cruising Attitude World Tour: Addis Ababa, Ethiopia

    Elyse Pasquale (AKA Foodie International) took this picture of students holding my book, Cruising Attitude, at  Fresh and Green Academy, a school for impoverished children in Addis Ababa, Ethiopia. “The Ethiopian Cabin Crew Association came out yesterday and made a donation of food, supplies and money,” reports Elyse.  She’s volunteering at…

  • 20/20: Just Plane Crazy Interview

    20/20 interviewed me for an episode called Just Plane Crazy.  The full segment can be viewed HERE.  Or you can  pick and choose a segment… JUST PLANE CRAZY:  Passengers Gone Wild: You won’t believe what some people will do in the air. JUST PLANE CRAZY: Celebs Flying Foibles: Some celebrities’ airplane antics…