Why flight attendants have to be careful using social media sites like Facebook and Twitter


The following article, Aeroflot to rehire flight attendant fired over obscene gesture, by A. Pawlowski, originally appeared on NBCNews.com 

Veteran flight attendant Heather Poole said 99 percent of flight attendants know better than to post such a photograph on their social media accounts. It damages the reputation of the airline, regardless of whether or not the finger belongs to the flight attendant or a coworker, she added.

“Airlines are very strict about their image. It’s why most of us don’t post photographs of ourselves in uniform on our own personal Facebook pages,” said Poole, author of “Cruising Attitude: Tales of Crashpads, Crew Drama, and Crazy Passengers at 35,000 feet.”

“One false move and we’re gone. Buh-bye. Adios. Sayonara. No one is willing to give up their flight privileges for a few laughs.”

Poole, who has more than 86,000 followers on Twitter and maintains a blog, never names the airline she works for on those sites. She assumes her employer is watching everything she posts.

The gesture in the photo that got Kozlenko fired may be crude, but the sentiment is likely shared — silently — by many flight attendants frustrated by crowded planes, cranky passengers and smaller crews handling the same big workloads.


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2 Replies to “Why flight attendants have to be careful using social media sites like Facebook and Twitter”

  1. I’ve always wondered what your airline thought about your twitter/book/website! It took me only a few seconds to find out for which airline you work!

  2. Smartest advice ever… I don’t mention my airline on any websites either – my blog – youtube videos – or Facebook. It keeps me safe and also – what kind of blog will I have if I am fired and can’t fly around for free? 🙂

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