Do airlines hold flights?

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Hold that flight: a good-news airline story by Christopher Elliott originally appeared in the Seattle Times. In the fourth to last paragraph I answered the question, do airlines hold flights?

“Passengers ask us to hold the plane all the time,” says Heather Poole, a flight attendant for a major airline. Almost as often, the request is denied, unless a significant number of passengers need to connect with the same flight. “On-time departures are way too important,” Poole adds.

So…does holding a plane say ‘We care about you, late person” or “We don’t care about all you on-timers?'” You tell me.

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Photo Credit: Heather Poole

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