Heather Poole

  • Because I said I would…

  • Flight attendant shoes – Aerosoles

    According to my mother, it was time to replace my favorite pair of navy blue Me, Too flight attendant shoes. She made it very clear the last time I saw her in New York when she said, “You’re not going to walk through the terminal in those, are you?” staring…

  • The hottest trend on the airplane since the mile high club

    (Yes, I really did turn this into a post. I had to! I mean it was just too weird not to!) Checking your watch for the umpteenth time, you sigh, because you’re on the airplane waiting in line to use the bathroom and you’ve been waiting in line for a…

  • Author Gavin de Becker writes…

    Dear Heather, I was glad to see that GIFT OF FEAR is of value to you, and I found the stories you added to be great examples. I did a thing with the flight attendant’s union years ago where we made the book available to any flight attendant at some…

  • The Gift of Fear (on and off the airplane)

    Out of nowhere you feel it – fear. You’re not sure why you feel it, and because it doesn’t make sense, at least not yet, you choose to ignore it. Perhaps you just don’t want to be rude or look stupid in an effort to avoid whatever it is you…

  • Self portrait in the lavatory on the airplane

    I was busy working on a post about fear (on and off the airplane) for my Galley Gossip column on Gadling.com and I needed a photo of the lavatory to go along with it, so I logged onto Flickr.com and typed the words LAVATORY AIRPLANE into the search bar. I…

  • Cockpit Confessions of an Airline Pilot

    “Only the title is good” “Cockpit trash!” “Overall, a horrible, OFFENSIVE, read!” “Trashy, but interesting.” “Waste of time” “Initially distracting, finally brilliant!” “Outrageous, messy, raw, brilliant” That’s what people wrote on Amazon.com about the book Cockpit Confessions of an Airline Pilot, by Stephen G. Keshner. Those terrible reviews are what…

  • Passengers really do like us

    Here are two letters to prove it…. Kudos, I have flown many times and one thing I have noticed is that an older flight attendant is usually kinder and more helpful then one who is there to kick start a career in entertainment. I can honestly recall getting rude with…

  • Lost in first class

    It was dark in the cabin, the seat belt sign was on, passengers were watching the in-flight movie, and we, the crew, stood in the coach galley talking about…oh I don’t remember, but I do remember we were flying from Los Angeles to New York and it had been an…

  • Just a quick getaway to Palm Springs

    For my birthday we decided to make a quick getaway to Palm Springs for the weekend… Downtown Palm Springs The Calla Lily Inn, an adults “preferred” hotel, let my 2 year-old in anyway. Thank you, Stephanie! Visiting the petting zoo at the amazing Living Desert Zoo and Gardens