Heather Poole

  • Vail

  • Why flight attendants have to be “flexible”

    Dear Heather,    I’m a flight attendant.  I’m at home and wondering if I should put my trip in the computer to drop.  My biggest fear is I’ll fly to New York and my work trip will cancel.  If it leaves tomorrow on time I could make sign in   Unsure & Confused   Dear Unsure &…

  • A flight attendant responds to Senator Schumer’s outburst

    No one likes to be told what to do. After the announcement had been made to turn off and stow all electronic devices, a flight attendant noticed Senator Schumer still chatting away on his cell phone and asked him to turn it off. He complied, but not without a fight.…

  • Santa and the naughty flight attendant

    Heather, I boarded the Super80 (Chicago crew) and a very senior looking flight attendant in the galley shouts GOOD MORNING!  It was 12:30 pm.  I smiled and said hi. Shortly after I get settled in 3E I hear her shriek SANTA! I glance up and see a large older gentlemen dressed in normal clothes sporting a big white beard.…

  • How not to make friends with flight attendants

    Hello, My name is Julia Ryan. I am 23 years old, Single, Caucasian, Heterosexual, Female, 5’11”, 105lbs , located in Baltimore, Maryland. Christian by religion. I’m a full time Student and I’m majoring in marketing and getting a minor in International financing. My body style is average weight.  I am physically active,…

  • The first class / orange juice passenger explains what happened in flight

    My Galley Gossip post, a flight attendant responds to the first class orange juice debacle, created quite a flurry of comments from people venting their frustrations out on flight attendants. Many readers accused me of defending Helen, the flight attendant mentioned in the letter published on the Consumerist web site.…

  • A flight attendant responds to the first class orange juice debacle

    If you haven’t already heard, there was some sort of debacle involving a flight attendant and a glass of orange juice on an American Airlines flight recently. I read about the story first on the Consumerist web site. Wait, take that back, I tried to read the article but couldn’t…

  • No he di’int pick free GoGo wireless over bin space!

    Dear Heather,   Quick little story….So I was on dash in Chicago the other day, running from Super to Spectacular 80 when I was stopped by a tall handsome stranger wearing all GREEN! Truth be told, he was only wearing a green polo, but it was neon green, and well, that was…

  • Another drunk pilot…

  • 10 Gifts for flight attendants (and frequent fliers)

    Dear Santa, All I want for Christmas is job security, being able to hold my first bid, two weeks vacation, a raise, longer layovers, more wide-body flying, faster flying times, grateful and polite passengers with a sense of humor, more ferry flights, a cockpit that appreciates who’s on the other…