Heather Poole

  • Emotional support animals, sock monkeys & pets on planes

    Emotional support service animals are service animals that provide emotional support to an individual with a mental health related disability. On most airlines, documentation must be provided 48 hours before departure to permit emotional support animals to travel in the passenger cabin. I’m all for emotional support animals on board…

  • Flight Attendant In Flight Shoes: Me Too Sierra Button Wedge

    Whenever I see a flight attendant wearing six-inch stilettos and walking through the terminal like Beyoncé, I can’t help but think she’s single and looking.  Not that that’s a bad thing!  I’m just saying.  I’m also saying it’s nearly impossible finding shoes that are comfortable and also fashionable, which is why the quest…

  • Economy class nightmare

    Dear Heather, I’m a nurse.  So there I was, working a 16 hour shift (I get an hour off between the two eight-hour assignments), and I decided to nip off into the area where the residents take their naps.  I wasn’t asleep long and I began dreaming. I was asleep in the…

  • The Best Women’s Travel Writing 2010: An Ode to B cups

     A day on a nude beach in the Netherlands gives a self-described “prude” a new appreciation of body types, and comfort with her own… So, umm…can you guess who the prude may be?  ME!  That’s right, my essay, An Ode to B cups, a short story about a passenger from…

  • The Bachelor – Airline employees, spouses & why Vienna is perfect for Jake

    If you think long distance dating is difficult, try being married to an airline employee. It ain’t easy. Because working for an airline is not just a job, it’s a lifestyle, a very unusual one. Even now, seven years later, my husband, a man who travels more often than I…

  • JETHEAD – a pilot blog

    Flight attendants seem to have a love-hate relationship with pilots.  There’s a reason one of the chapters in my book (a work in progress) is entitled why I want to say no when the answer is yes, yes, yes!  But I’ll tell you more about that later, because what I’d like…

  • The Bachelor – pilots, fashion, & a few pilot fashion tips

    Women love pilots. What’s not to like? Even men have a thing for pilots. Think Brad Pitt. He fell in love with one. The word itself conjures up images of Richard Gere (Officer and a Gentleman), Tom Cruise (Top Gun), Leonardo DiCaprio (The Aviator), Andy Garcia (When a Man Loves…

  • Special requests, two cubes of ice & a man’s pair of pants

    Dear Heather, So the other day I was on a flight from Boston to San Francisco and I thought you might get a kick out of the following conversation that took place between the flight attendant working in first class and the passenger sitting beside me… FLIGHT ATTENDANT: Miss did…

  • 5 ways flight attendants handle difficult passengers

    Flight attendants deal with unruly passengers all the time. How we handle a problem passenger depends on the situation. Most of the time a few simple techniques can be applied to diffuse a situation, but I’ll get to that in a moment. Because sometimes, every once in awhile, we have…

  • The National Gay Pilot’s Association

    Hello Heather,    I was searching for some info a while back and ended up on your website.  A gentleman by the name of Ron inquired if there were any gay pilots.  Yes, there are gay pilots, for which I belong to “the club”.  I fly for a major carrier.  I apologize for not…